Terms and Conditions Dragon969 — Your Rights & Responsibilities

Every user who accesses, browses, or uses the dragon969 platform in any form is deemed to have fully read and accepted these Terms and Conditions. This acceptance is final and irrevocable once an account has been registered and used.

These terms constitute the entire agreement between you and dragon969 regarding use of the platform. No oral or written agreement outside this document shall be recognised unless explicitly stated within these terms or in any official amendment issued by dragon969.

The dragon969 platform is only open to individuals aged 18 and above. Registration by minors is strictly prohibited, and any account found to have been registered by a minor will be terminated immediately without any refund.

Additional eligibility requirements that every user must meet are as follows:

• Must be at least 18 years of age at the time of registration.
• Not prohibited by local or international law from using online gambling services.
• Register one personal account only — multiple accounts per individual are strictly prohibited.
• Providing accurate, current, and complete personal information during registration.
• Not acting on behalf of another individual in any capacity while using the platform.

To register a dragon969 account, you are required to provide accurate, complete, and up-to-date information, including your full name, date of birth, phone number, and a valid email address. False or incomplete information may result in your account being suspended or terminated.

Dragon969 implements comprehensive Know Your Customer (KYC) procedures to ensure the safety of all players and the integrity of the platform. During the KYC process, you may be asked to submit the following documents:

• Valid national identity card (MyKad) or passport.
• Proof of address such as a utility bill or bank statement dated within the last 3 months.
• Bank account or e-wallet details used for transactions.
• Any additional supporting documents requested by the compliance team.

KYC verification is mandatory before your first withdrawal is processed. dragon969 reserves the right to suspend withdrawals until the KYC process is fully completed. All submitted information will be stored securely and used solely for verification and legal compliance purposes.

Dragon969 supports a variety of payment methods for the convenience of Malaysian players, including FPX online banking, credit/debit cards, and popular e-wallets such as Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed using 256-bit SSL encryption to keep your financial data secure.

Deposit rules are as follows:

• The minimum deposit is RM10 for most payment methods.
• Deposited funds may only be used for gaming activities on the dragon969 platform.
• Dragon969 does not charge any fees on deposits; however, payment providers may apply their own charges.
• Successful deposits will be credited to your account within minutes.

For withdrawals, the following conditions apply:

• The minimum withdrawal amount is RM30 per transaction.
• Withdrawals can only be made to a bank account or e-wallet registered under the same user's name — third-party withdrawals are not permitted.
• Withdrawals are typically processed within 1 to 3 hours for local Malaysian banks.
• Dragon969 reserves the right to request additional identity verification before approving large withdrawals.
• Withdrawals will not be processed if bonus wagering requirements have not been met.

Dragon969 offers a wide range of exciting bonuses and promotions for new and existing players. Each bonus is subject to wagering requirements that must be fulfilled before any winnings derived from that bonus can be withdrawn.

General terms applicable to all dragon969 bonuses and promotions:

• Bonuses may only be claimed once per user unless otherwise stated in the applicable promotion terms.
• Bonus wagering requirements are typically between 10x and 30x — specific details will be stated in each promotional offer.
• Bonuses cannot be converted directly to cash without fulfilling the wagering requirements.
• Dragon969 reserves the right to void bonuses and related wins if there is any indication of promotion abuse.
• Creating multiple accounts to claim bonuses repeatedly is strictly prohibited.
• The validity period for each bonus is as stated in the promotional terms — expired bonuses cannot be used.

All games available on the dragon969 platform use a Random Number Generator (RNG) that has been independently audited by third-party certification bodies. This ensures every game outcome is entirely random and cannot be manipulated by any party, including dragon969 itself.

The following conduct is strictly prohibited on the dragon969 platform:

• Use of automation software, bots, or tools that provide an unfair advantage.
• Exploiting bugs or technical vulnerabilities in the gaming system.
• Agreements or collusion between players to manipulate game outcomes.
• Any form of fraud, manipulation, or other dishonest conduct.
• Posting inappropriate, threatening, or offensive content in the game chat.

The Return to Player (RTP) percentage for each game is as stated in the respective game details. dragon969 is not responsible for any financial decisions made based on RTP expectations, as each spin is independent and random.

You are solely responsible for keeping your dragon969 account login credentials secure. dragon969 shall not be held liable for any losses resulting from unauthorized access to your account due to your own negligence.

• Never share your account password with anyone — including family members or friends.
• Use a strong, unique password combining uppercase letters, lowercase letters, numbers, and symbols.
• Log out of your account after using a shared device.
• Enable two-factor authentication (2FA) for an extra layer of security whenever available.
• Report any suspicious activity in your account to our support team immediately.

Dragon969 reserves the right to suspend or terminate any user's account at any time for the following reasons without prior notice:

• Violation of any section of these Terms and Conditions.
• Facilitating or confirming fraudulent or illegal activity.
• Failure to submit the requested KYC documents within the stipulated timeframe.
• Use of multiple accounts by the same individual.
• Self-exclusion request for responsible gaming reasons.

Users may also request voluntary account closure by contacting our customer support team. Any remaining balance will be returned after all conditions are met, subject to any investigation that may be required.

Dragon969 provides its online gaming platform on an "as-is" basis. While we strive to ensure the service is available 24 hours a day throughout the year, we make no guarantee that the platform will be free from technical disruptions, errors, or downtime.

To the extent permitted by law, dragon969 shall not be liable for:

• Any financial losses arising from gaming activity.
• Loss of data or service disruption due to events beyond our control (force majeure).
• Device damage or indirect losses resulting from use of the platform.
• Game results disputed after a game round has been completed.

Dragon969 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Any changes take effect immediately upon being published on this website. It is your responsibility as a user to review these terms periodically.

By continuing to use the dragon969 platform after any amendments are published, you are deemed to have accepted the updated terms. If you do not agree with the changes, you have the right to stop using the platform and request account closure.

These Terms & Conditions are governed and interpreted in accordance with the laws applicable to the operation of the dragon969 platform. Any dispute arising from or in connection with these terms shall first be resolved through amicable negotiation. If no resolution is reached, the dispute will be referred to a mutually agreed arbitration body.